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Setting the standard in veterinary diagnostics

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Multiple diagnostic approaches

Advanced laboratory testing and strong, point-of-care diagnostics, all available in one place from the world’s largest global animal health company, so you can choose the combination that works best.

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Customized diagnostic workflows

Customize your approach with bidirectional PIMS connectivity, convenient access to test ordering and results on ZoetisDx.com and support through complementary clinical consultations.

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High-value diagnostics

Use reference laboratories for a comprehensive test menu and next-day results (for routine testing) or leverage high-performance, in-clinic AI microscopy for fast answers.

Full-service diagnostics with a personal touch

  • Reliable, advanced diagnostic testing
  • Next-day turnaround for routine testing
  • Anytime, anywhere access with ZoetisDx.com
  • Comprehensive test directory supporting most species
  • Personalized customer service and medical support
  • Seamlessly integrated into the Virtual Laboratory
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Bringing specialist-level medicine to your clinic

Our Reference Laboratories are one part of the innovative portfolio of products and services that make up the Zoetis Virtual Laboratory. Get the diagnostic toolkit you need to gain deeper, actionable insights that elevate patient care.

  • Best-in-class AI
  • Anytime* expert support
  • Connected diagnostic insights

Downloadable Resources

Looking for more information? Find what you need in our Resource Center.

Discover the difference Zoetis Reference Laboratories can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service, Support & Ordering

1-888-965-9652

8:00 AM – 9:30 PM ET (Weekdays)

9:00 AM – 8:30 PM ET (Saturdays)

referencelabsupport@zoetis.com

Contact Customer Service Online

Reach out to our team for assistance by completing our online form.

Supply ordering

For easy ordering, access eCommerce for all your supplies.

To order test request forms, please call Customer Service or order through the Portal.

* Dependent on consultant availability.

Option to send digital slide image to our network of clinical parasitologists or pathologists as needed. Parasitologist review of AI results is complimentary. Additional costs may apply for pathologist review.

If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

References: 1. Data on file, Study No. D870R-US-21-045, Zoetis Inc. 2. Data on file, Study No. D870R-US-22-053, Zoetis Inc. 3. Nagamori, Y., Sedlak RH, DeRosa A., et al. Evaluation of the Vetscan Imagyst: an in-clinic canine and feline fecal parasite detection system integrated with a deep learning algorithm, Parasit Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x 4. Data on file, Study No. DHXMZ-US-23-218, Zoetis Inc.

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