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Integrated diagnostic insights

Log in from any device to review and share diagnostic results, request expert support, on a single, easy-to-use online platform.

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Streamlined diagnostic workflow

Seamlessly coordinate your Practice Information Management Software (PIMS)* and point-of-care analysers and tests on a single intuitive screen to improve in-clinic efficiency, so you can spend more time with your patients.

Comprehensive PIMS integration

Simplified workflow

Connect Vetscan test analysers and handhelds with select PIMS to integrate test results directly into patient medical records.

Bidirectional communication

Seamlessly synchronise test orders and results between select PIMS and Point-of-Care analysers, the Vetscan Hub and ZoetisDx.com

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Bringing specialist-level medicine to your clinic

The Zoetis Virtual Laboratory is a three-in-one platform that provides you with fast, anytime access to expert support, connects you to insights from a range of interconnected diagnostic services and powers expert-level1–4 results with AI-driven technology on the Vetscan Imagyst®.

  • Anytime expert support
  • Best-in-class AI
  • Connected diagnostic insights

Discover the difference Zoetis Diagnostics can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service, Support & Ordering

Mon – Thurs: 9.00 am – 5.00 pm GMT

Friday 9.00 pm – 4.00 pm

Vetscan and i-STAT Technical Support

Sunday 11.00 pm – Friday 11.00 pm

0345 300 8034 option 1

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Thurs: 8:00 am – 9:30 pm GMT

Saturday: 9:00am – 8:30pm GMT

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.§

* Compatible with select PIMS.

Bidirectional communication is not available for the Vetscan VSpro. Direct connection or connection via the Vetscan SA is necessary for the Vetscan UA. For more information about support for specific Vetscan Imagyst applications, contact your PIMS directly.

Dependent on consultant availability.

§ If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

References: 1. Data on file, Study No. D870R-US-21-045, Zoetis Inc. 2. Data on file, Study No. D870R-US-22-053, Zoetis Inc. 3. Nagamori, Y., Sedlak RH, DeRosa A., et al. Evaluation of the Vetscan Imagyst: an in-clinic canine and feline faecal parasite detection system integrated with a deep learning algorithm, Parasites Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x 4. Data on file, Study No. DHXMZ-US-23-218, Zoetis Inc.

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Interested in hearing more about the new technology partnership with Covetrus Pulse™? Simply complete the form below to learn more or schedule an installation with a Zoetis Representative.

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