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ZOETIS DIAGNOSTICS

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Anytime* support for your clinic

Rely on a global network of board-certified clinical pathologists and clinical specialists who are ready to provide expert guidance anytime*, from anywhere, for the support you need to diagnose any case.

Specialist support that elevates care

  • Virtual consultation with clinical experts at no additional cost
  • Results and support available on a single, centralised platform
  • Expert test reviews from board-certified clinical pathologists
  • Optimal patient care with rapid, reliable expert guidance
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Integrated diagnostic services

ZoetisDx enables 24/7 access to diagnostic results, scheduling for complimentary consultations with board-certified clinical specialists and requests for Add-On Expert Reviews, all from a single, easy-to-use online platform.

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Bringing specialist-level medicine to your clinic

The Zoetis Virtual Laboratory is a three-in-one platform that provides you with fast, anytime access to expert support, connects you to insights from a range of interconnected diagnostic services, and powers expert-level results with AI-driven technology on the Vetscan Imagyst.

  • Anytime* expert support
  • Best-in-class AI
  • Connected diagnostic insights

Discover the difference Zoetis Diagnostics can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service, Support & Ordering

Mon – Thurs: 9.00 am – 5.00 pm GMT

Friday 9.00 pm – 4.00 pm

Vetscan and i-STAT Technical Support

Sunday 11.00 pm – Friday 11.00 pm

0345 300 8034 option 1

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Thurs: 8:00 am – 9:30 pm GMT

Saturday: 9:00am – 8:30pm GMT

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.§

* Dependent on consultant availability.

The use of Vetscan Fuse plus at least one Zoetis Diagnostics analyser or service, such as Vetscan Imagyst, required.

Option to submit digital slide image to our network of clinical pathologists as needed. Additional costs may apply.

§ If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

Request support

Request Support

Use this form to make product inquiries, report a product related event, or raise a product quality issue, and a Zoetis Representative will be in touch.

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Request a demonstration

Request more information

Ready to see our diagnostic portfolio in action? Simply complete the form below and a Zoetis representative will be in touch to answer your questions, provide more information or schedule your complimentary demonstration.

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Request more information

Request More Information

Interested in hearing more about the new technology partnership with Covetrus Pulse™? Simply complete the form below to learn more or schedule an installation with a Zoetis Representative.

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Request an Integration

Request an Integration

Use this form to request a bidirectional integration and a Zoetis representative will be in touch.

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