Access to a world of insights at your fingertips
- Integrated in-clinic diagnostics and support resources on one platform
- Intuitive workflow for faster, more informed decisions
- Synchronizes results with your PIMS and ZoetisDx.com
- Coordinates and runs multiple tests and analyzers from a single screen
- Manages test orders between select PIMS and the Hub for effortless invoicing
Connect the Vetscan Hub for streamlined diagnostics
1
Complete onboarding to the Vetscan Hub with a simple, guided setup.
2
Connect the Vetscan Hub to your PIMS to easily create and manage patient profiles.
3
Monitor device connectivity at a glance on the Hub.
4
Track test orders and results via bidirectional connectivity with your PIMS.
Bring the focus back to your patients
Take back time, confidence and control in your clinic with the Vetscan Hub. This all-in-one intuitive platform allows you to synchronize your in-clinic diagnostics with select PIMS software on a single screen, for a seamless workflow, comprehensive insights and enhanced patient care.



Bringing specialist-level medicine to your clinic
The Zoetis Virtual Laboratory offers deeper diagnostic insights that elevate patient care through combined in-clinic and online workflows. With point-of-care analysers, reference laboratory services and specialist support through clinical consultations and pathologist reviews, it empowers you to make fast, confident treatment decisions from the very first appointment.
- Anytime* expert support
- Driven by AI
- Connected diagnostic insights
Discover the difference Zoetis Diagnostics can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.
Customer Service, Support & Ordering
Mon – Fri: 8:00 am – 4:30 pm EST
1-800-663-8888
Zoetis Reference Laboratories Customer Service, Support & Ordering
Mon – Thurs: 8:00 am – 9:30 pm GMT
Saturday: 9:00am – 8:30pm GMT
Sunday: Closed
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.‡
1-888-746-2395 (En/Fr)
AlphaTrak product supports for pet owners
Mon – Thr : 9.00 am – 5.00 pm EST
Friday : 9.00 am – 1.00 pm EST
1-800-461-0917
* Dependent on consultant availability.
† If you are a pet owner looking for treatment recommendations, please contact your veterinarian.