ZOETIS DIAGNOSTICS
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Bringing specialist-level medicine directly to your clinic
Get the answers you need to elevate patient care with the Zoetis Virtual Laboratory, an innovative ecosystem of diagnostic products and services that empowers fast treatment decisions.
Gain deeper insights through a unique diagnostic workflow
The Virtual Laboratory is an online platform of interconnected diagnostic services that can help you deliver individualised, specialist-level care within your clinic.
Anytime* expert support
Access to a global network of expert pathologists and clinical specialists, for the support you need to make fast, confident treatment decisions
Best-in-class AI analysis
Cutting-edge AI across multiple indications on a single analyser with the Vetscan Imagyst®, for expert-level insights within minutes.1-4
Connected diagnostic insights
Diagnostic results from point-of-care analysers, ZoetisDx.com online platform and expertise integrated with your practice through the ZoetisDx platform.
Fast answers for a clear path forward
- AI diagnostics backed by real human pathology expertise
- Fast access to specialists whenever you need support
- Fully connected workflow from tests to results
- Same-day Cytology results within 6 hours for rapid decision making.
- Clear answers for your customers from the first visit
- In-house case management for better continuity of care
Innovative, all-in-one diagnostics tool delivers expert-level results1-4
Vetscan Imagyst
First-of-its-kind technology offers AI faecal, AI urine sediment, AI dermatology, AI blood smear and digital cytology image transfer on one analyser.
Discover the difference Zoetis Virtual Laboratory can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.
Customer Service Ordering
1800 022 442
customerservice.au@zoetis.com
Mon-Fri, 8:00am - 6:00pm AEST
Zoetis Diagnostics Technical Support
Monday - Friday 24 hours
Saturday until 5 pm AEST
1800 270 727
Zoetis Reference Laboratories Customer Service, Support & Ordering
Mon – Thurs: 8:00 am – 9:30 pm GMT
Saturday: 9:00am – 8:30pm GMT
Sunday: Closed
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.†
* Dependent on consultant availability.
† If you are a pet owner looking for treatment recommendations, please contact your veterinarian.
References: 1. Data on file, Study No. D870R-US-21-045, 2021, Zoetis Inc. 2. Nagamori Y, Sedlak RH, DeRosa A, et al. Evaluation of the VETSCAN IMAGYST: an in-clinic canine and feline faecal parasite detection system integrated with a deep learning algorithm. Parasites Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x. 3. Data on file, Study No. D870R-US-22-053, Zoetis Inc. 4. Data on file. Study No. DHXMZ-US-23-218, Zoetis Inc.