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Gain deeper insights through a unique diagnostic workflow

The Virtual Laboratory is an online platform of interconnected diagnostic services that can help you deliver individualised, specialist-level care within your clinic.

anytime-expert

Anytime* expert support

Access to a global network of expert pathologists and clinical specialists, for the support you need to make fast, confident treatment decisions

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Best-in-class AI analysis

Cutting-edge AI across multiple indications on a single analyser with the Vetscan Imagyst®, for expert-level insights within minutes.1-4

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Connected diagnostic insights

Diagnostic results from point-of-care analysers, ZoetisDx.com online platform and expertise integrated with your practice through the ZoetisDx platform.

Fast answers for a clear path forward

  • AI diagnostics backed by real human pathology expertise
  • Fast access to specialists whenever you need support
  • Fully connected workflow from tests to results
  • Same-day Cytology results within 6 hours for rapid decision making.
  • Clear answers for your customers from the first visit
  • In-house case management for better continuity of care

Discover the difference Zoetis Virtual Laboratory can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service Ordering

1800 022 442

customerservice.au@zoetis.com

Mon-Fri, 8:00am - 6:00pm AEST

Zoetis Diagnostics Technical Support

Monday - Friday 24 hours

Saturday until 5 pm AEST

1800 270 727

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Thurs: 8:00 am – 9:30 pm GMT

Saturday: 9:00am – 8:30pm GMT

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.

* Dependent on consultant availability.

If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

References: 1. Data on file, Study No. D870R-US-21-045, 2021, Zoetis Inc. 2. Nagamori Y, Sedlak RH, DeRosa A, et al. Evaluation of the VETSCAN IMAGYST: an in-clinic canine and feline faecal parasite detection system integrated with a deep learning algorithm. Parasites Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x. 3. Data on file, Study No. D870R-US-22-053, Zoetis Inc. 4. Data on file. Study No. DHXMZ-US-23-218, Zoetis Inc.

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